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Terms and conditions of use

Welcome to our e-shop

GX Shoes e-shop is available in all E.U. member countries and more specifically: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden. The contracts of the e-shop are in euro € currency in the Greek and English language. By selecting one of the two languages, you automatically declare that you understand how to read and write it. Minors or persons unable to enter into legal transactions are prohibited from using the e-shop.

By entering the e-shop you declare that you are an adult and can enter into legal transactions and undertake that you will not allow your particulars and username/password to be used by a minor or person unable to enter into legal transactions. If your username/password is used in that way, you are personally responsible. For that reason, please comply with the basic security rules for internet transactions.

The webpage and e-shop belong to the company with the corporate name Oxford Company (Manufacturing & Trading Co.) S.A., 51 Dimosthenous St., Menemeni, Thessaloniki GR-54628, tel. (+30) 2310 789090, Fax (+30) 2310 518219, Tax Reg. No. 094453210, General Commercial Register No. 057914504000, Suppliers Reg. No. for Article 4 Law 2251/94 Register: 11649.

By placing your order, we consider that you have read understood and expressly and unreservedly accepted the terms and conditions of how this e-shop operates, which are set out in detail below and in the Privacy Policy section. If you do not agree with any of those terms and conditions, please contact us before placing an order.

You can access most parts of the website without registering your details. However, there are certain areas of the website that are only accessible after registration. We may amend some or all of these terms and conditions of use from time to time without giving notice. Consequently, you should frequently check the terms and conditions so that you are informed about your current rights and obligations at any point in time.

The fact that you remain on and use the website after any changes which have been previously published in the terms and conditions of use is taken to be binding acceptance of the updated terms and conditions. No amendment or change shall be apply to or affect orders which have already been placed. If any terms and conditions are no longer acceptable to you, you must immediately stop using the website www.gxshoes.gr and www.gxshoes.eu.

GX Shoes reserves the right to temporarily or permanently suspend some or all of the services it offers without giving notice at its unfettered discretion.


Create your personal account

To access certain services, GX Shoes requests that users provide particulars so that they can be given a username/password. That data must always be true, accurate, valid and complete.

In order to complete your purchases, we recommend that you set up a personal account for the e-shop, because registered users enjoy the following benefits:

• They can place orders
• They can save their favorite products in a wishlist
• They can save the shipping address in the address book thus complete the payment procedure faster
• They can access all information relating to their orders and returns

Users are responsible for all transactions entered into using their username / password and are obliged to promptly inform GX Shoes about any unauthorised use which may have taken place using the username/ password and about any potential breach of security.

Your data will not be disclosed by GX Shoes to third parties apart from the cases referred to in the Privacy Policy section. GX Shoes is not liable for any damage or losses which may be incurred by users due to arbitrary or illegal use of their password / username by third parties, due to leaks or on any other manner, and reserves the right to request that the user pay compensation in the case where it incurs any manner of loss due the arbitrary or illegal use of the username / password.

GX Shoes shall be entitled at any time to refuse to provide a username/password or to cancel a username which has already been given or to terminate the provision of services to the user and to refuse any current or future use of the website in the case where the terms and conditions are breached.


Changing "My account" data

You can update the data in your account at any time. Connect to "MY ACCOUNT" and select 'Information'. You can change your personal details and then save the changes.

If you forget your password, click the link 'Forgot your password?' Enter the email address you used to register and you will receive an email with your new password.



Our Newsletter provides information about promotions, and also topics of interest relating to GX Shoes. You can register for it when you set up your account and from the home page by inserting your email.

You can also stop receiving the newsletter by selecting 'unsubscribe' at the end of any newsletter you receive or by sending an email to info@gxshoes.gr.



GX Shoes cannot guarantee the availability of the products on display. However, it does undertake to inform users in good time if they are not available.

The products sold via the website www.gxshoes.gr & www.gxshoes.eu are intended solely for purchase, for personal use. Customers of the e-shop are NOT allowed to resell the products. GX Shoes has made concerted efforts to present the website products in the most accurate way possible. Having said that, in some cases there may be color differences or errors. Color differences from the actual color are unavoidable because of the different means used to view the products or the user's screen. We reserve the right to correct any errors or to change the page at any time without prior notice.



• The product prices shown on the webpage are final retail prices.
• Various product offers are valid while stocks last.
• We reserve the right to change prices without prior notice. Price changes do not affect orders that have already been placed.

We endeavour to ensure that all pricing information on Web Shop is correct. Occasionally, however, pricing errors may occur. If the correct price is lower than the price stated on the Web Store, we will charge you the lower amount. If the correct price is higher than the price stated on our Web Store, we will contact you and ask you whether you wish to proceed with the order at the correct price, or cancel your order instead.


According to Directive 2013/11 / EC, which was incorporated in Greece with JM 70330/2015, the possibility of electronic consumer dispute resolution is now provided throught the Alternative Dispute Resolution process throughout the European Union. If the customer has the status of a consumer (ie an individial acting outside the professional capacity) and has any problem with a purchase made from our website, he can initiate the ADR procedure through the single all-union platform for electronic dispute resolution (platform ADR) available at https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.chooseLanguage


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